Frequently Asked Questions
At Bikexpress, we offer a wide range of bicycles including city bikes, mountain bikes, electric bikes, kids’ bikes, and special models for racing.
Most of our bikes are shipped 85% assembled. Basic assembly is required, but detailed instructions are included to help you finish the setup quickly.
Yes, we offer fast and reliable shipping across the U.S. Delivery times may vary depending on your location.
Yes, we offer a 14-day return policy. The bike must be unused and returned in its original packaging. Please check our Return Policy for full details.
All our bikes come with a manufacturer’s warranty that covers frame and parts defects. Warranty length varies by model, typically between 1 and 5 years.
Currently, we are an online-only store. However, we are working on adding local pickup options in select areas soon.
Absolutely! We provide detailed size guides on each product page, and our customer support team is always ready to help you choose the perfect fit.
Yes, we offer a wide selection of bike accessories, helmets, safety gear, and spare parts to complete your riding experience.
Once your order is shipped, you will receive a tracking number via email so you can follow your package every step of the way.
You can reach us anytime via our Contact Us page, by email, or by phone. Our support team is always happy to assist you.